Inspection and Verification
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical and electrical damage.
VISUAL INSPECTION CHART
VISUAL INSPECTION CHARTMechanical Electrical - Wiper blade missing or damaged
- Binding wiper pivot arm
- Binding wiper mounting arm and pivot shaft
- Empty washer reservoir
- Kinked or broken washer hoses
- Central junction box (CJB) fuse 17 (30A)
- Damaged wiper motor
- Circuitry
- Damaged or corroded connectors
- Damaged washer pump
- Inoperative multifunction switch
- Wiper control module
- Thermal breaker internal to the wiper motor
- If the concern is not visually evident, determine the symptom and proceed to the Symptom Chart to continue diagnostics.