Steering (15E082000)

STEERING

NHTSA RECALL BULLETIN

VEHICLE DESCRIPTION

Model(s): 1995 FORD CROWN VICTORIA

1995 LINCOLN TOWN CAR

1995 MERCURY GRAND MARQUIS

1996 FORD CROWN VICTORIA

1996 LINCOLN TOWN CAR

1996 MERCURY GRAND MARQUIS

1997 FORD CROWN VICTORIA

1997 LINCOLN TOWN CAR

1997 MERCURY GRAND MARQUIS

1998 FORD CROWN VICTORIA

1998 LINCOLN TOWN CAR

1998 MERCURY GRAND MARQUIS

1999 FORD CROWN VICTORIA

1999 LINCOLN TOWN CAR

1999 MERCURY GRAND MARQUIS

2000 FORD CROWN VICTORIA

2000 LINCOLN TOWN CAR

2000 MERCURY GRAND MARQUIS

2001 FORD CROWN VICTORIA

2001 LINCOLN TOWN CAR

2001 MERCURY GRAND MARQUIS

2002 FORD CROWN VICTORIA

2002 LINCOLN TOWN CAR

2002 MERCURY GRAND MARQUIS

Campaign No: 15E082000

Number of Affected Vehicles: 1767

Beginning Date of Manufacture: 1900 JAN

Ending Date of Manufacture: 1900 JAN

SYSTEM

STEERING

DESCRIPTION OF DEFECT

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

CONSEQUENCE OF DEFECT

If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

CORRECTIVE ACTION

Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall is expected to begin on October 19, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. 000058100000215009000000001

ADDITIONAL INFORMATION

The National Highway Traffic Safety Administration operates Monday through Friday from 8:00 AM to 4:00 PM, Eastern Time. For more information call (800) 424-9393 or (202) 366-0123. For the hearing impaired, call (800) 424-9153.