DTC 1402: Audio Error2 (CD Error)

NOTE: 

• Check the vehicle 12 volt battery condition first .
• This audio DTC sets when there is a problem with the built-in CD player, or an unplayable disc is inserted.
• Before you troubleshoot, make sure to follow the General Troubleshooting Information - Refer to: How to Troubleshoot the Audio SystemAudio System Self-Diagnostic Function .

• 1. Problem verification:

  1. Check that the temperature is below 158°F (70°C) in the dash.

  2. Clear the hard error codes - Refer to: How to Troubleshoot the Audio SystemAudio System Self-Diagnostic Function .

  3. Turn the vehicle to the OFF (LOCK) mode then the ON mode.

  4. Insert a disc into the audio unit, and play the disc, then eject the disc.

  5. Check for hard error codes - Refer to: How to Troubleshoot the Audio SystemAudio System Self-Diagnostic Function .

  Is DTC 1402 indicated?

  YES 

  The failure is duplicated, go to step 2.

  NO 

  Intermittent failure, the system is OK at this time.

• 2. Audio disc check:

  1. Clear the hard error codes - Refer to: How to Troubleshoot the Audio SystemAudio System Self-Diagnostic Function .

  2. Turn the vehicle to the OFF (LOCK) mode then the ON mode.

  3. Insert a known-good disc into the audio unit, and play the disc, then eject the disc.

  4. Check for hard error codes - Refer to: How to Troubleshoot the Audio SystemAudio System Self-Diagnostic Function .

  Is DTC 1402 indicated?

  YES 

  Replace the audio unit - Refer to: Audio Unit Removal and Installation(With Display Audio)Audio Unit Removal and Installation(With Normal Audio) .

  NO 

  Original disc is faulty.

NOTE: 

• Check the vehicle 12 volt battery condition first .
• This navigation DTC sets when there is a problem with the built-in CD player, or an unplayable disc is inserted.
• Before you troubleshoot, make sure to follow the General Troubleshooting Information .
• Check any official Honda service website for more service information about the navigation system.

• 1. Problem verification:

  1. Check that the temperature is below 158°F (70°C) in the dash.

  2. Clear the hard error codes .

  3. Turn the vehicle to the OFF (LOCK) mode then the ON mode.

  4. Insert a disc into the audio-navigation unit, and play the disc, then eject the disc.

  5. Check for hard error codes .

  Is DTC 1402 indicated?

  YES 

  The failure is duplicated, go to step 2.

  NO 

  Intermittent failure, the system is OK at this time.

• 2. Audio disc check:

  1. Clear the hard error codes .

  2. Turn the vehicle to the OFF (LOCK) mode then the ON mode.

  3. Insert a known-good disc into the audio-navigation unit, and play the disc, then eject the disc.

  4. Turn the vehicle to the OFF (LOCK) mode then the ON mode.

  5. Check for hard error codes .

  Is DTC 1402 indicated?

  YES 

  Replace the audio-navigation unit .

  NO 

  Original disc is faulty.