Audio System Symptom Troubleshooting - Audio disc does not eject

Audio disc does not eject 

NOTE: 

• Check the vehicle 12 volt battery condition first .
• Disc labels should not be used in the audio-navigation unit or the audio unit. They may jam and damage the player mechanism.
• Check the connectors for poor connections or loose terminals.

• 1. Problem verification:

  - 1. Turn the vehicle to the ON mode.

  - 2. Check to see if the disc ejects correctly with no binding by pushing the EJECT button.

  Does the disc eject normally?

  YES 

  Intermittent failure, the system is OK at this time.

  NO: But disc can be ejected

  The failure is duplicated, but the disc can be ejected, go to step 2.

  NO: Disc cannot be ejected; with navigation

  Replace the audio-navigation unit .

  NO: disc cannot be ejected; without navigation

  Replace the audio unit - Refer to: Audio Unit Removal and Installation(With Display Audio)Audio Unit Removal and Installation(With Normal Audio) .

• 2. Audio unit check:

  - 1. Insert another disc.

  Does the disc eject normally?

  YES 

  The original disc is faulty.

  NO: With navigation

  Replace the audio-navigation unit .

  NO: Without navigation

  Replace the audio unit - Refer to: Audio Unit Removal and Installation(With Display Audio)Audio Unit Removal and Installation(With Normal Audio) .