Audio System Symptom Troubleshooting - Audio disc skips
Audio disc skips
Special Tools Required
Diagnostic CD 07AAZ-SDBA100
Skip Test CD 07AAZ-SDBA200
Skip Test CD 07AAZ-SDBA300
NOTE:
- Check the vehicle 12 volt battery condition first .
- Disc labels should not be used in the audio-navigation unit or the audio unit. They may jam and damage the player mechanism.
- Make sure the disc is compatible with the system (see the Owner's Manual for more information).
- Check the connectors for poor connections or loose terminals.
- 1. Problem verification 1:
- 1. Confirm the vehicle's tires are properly inflated.
- 2. Check the customer's disc for scratches, fingerprints, and marks.
NOTE:
- 3. Test drive the vehicle to identify when the disc skips. The audio diagnostic CD (T/N: 07AAZ-SDBA100) can be used if the customers disc is not available. Use tracks 10 to 12.
Does the disc skip?
YES
The failure is duplicated, go to step 2.
NO
Intermittent failure, the system is OK at this time.
- 2. Problem verification 2:
- 1. The vehicle parked and engine running.
- 2. Eject the CD, and insert the diagnostic skip test CD (T/N: 07AAZSDBA300) (ABEX TCD 721). Play tracks 2 to 11 and note the track number(s) where the CD starts skipping. Do the same test on a known-good vehicle.
Does the CD skip on the same track number(s) on both vehicles?
YES
Intermittent failure, the system is OK at this time.
NO
The failure is duplicated, go to step 3.
- 3. Audio unit check:
- 1. Eject the CD, and insert the diagnostic skip test CD (T/N: 07AAZSDBA200) (ABEX TCD 725B) play tracks 7 to 11 and tracks 13 to 15 and note the track number(s) where the CD starts skipping. Do the same test on a known-good vehicle.
Does the CD skip on the same track number(s) on both vehicles?
YES
Intermittent failure, the system is OK at this time.
NO: With navigation
Replace the audio-navigation unit .
NO: Without navigation
Replace the audio unit - Refer to: Audio Unit Removal and Installation(With Display Audio)Audio Unit Removal and Installation(With Normal Audio) .