Diagnostic Test
- CHECK FOR AN ACTIVE DTC
- Turn the ignition on.
- With the scan tool, create a Vehicle Scan Report and attach it to the repair order.
- With the scan tool, read the RADIO/ETM DTCs.
Is the DTC active?
Yes
- Go to 2.
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- CHECK THE BATTERY VOLTAGE TO THE RADIO WITH THE SCAN TOOL
- With the scan tool in Data Display, read the Radio battery voltage.
Is the battery voltage less than 9.0 volts?
Yes
- Go To 3
No
- Replace the Radio in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- With the scan tool in Data Display, read the Radio battery voltage.
- CHECK THE BATTERY VOLTAGE TO THE RADIO
- Disconnect the Radio harness connector.NOTE:
Check the Radio harness connector for signs of corrosion, pushed out or bent terminals, and correct pin tension.
- Measure the voltage between ground and the Fused B+ circuit at the Radio C1 harness connector.
Is the battery voltage less than 9.0 volts?
Yes
- Go To 4
No
- Go to 6.
- Disconnect the Radio harness connector.
- CHECK RADIO GROUND
- With a 12-volt test light connected to 12 volts, check the Ground circuit at the Radio C1 harness connector.NOTE:
The test light must illuminate brightly. Compare the brightness to that of a direct connection to the battery.
Does the test light illuminate brightly?
Yes
- Go To 5
No
- Repair the open or high resistance on the Ground circuit.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- With a 12-volt test light connected to 12 volts, check the Ground circuit at the Radio C1 harness connector.
- CHECK FOR CHARGING SYSTEM RELATED DTCS IN THE POWERTRAIN CONTROL MODULE (PCM)
- With the scan tool in ECU View, select PCM and check for any Charging System related DTCs.
Does the scan tool display any Charging System related DTCs?
Yes
- Refer to DTC INDEX and perform the appropriate charging system or battery DTC diagnostic procedure.
No
- Test Complete.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- With the scan tool in ECU View, select PCM and check for any Charging System related DTCs.
- CHECK RELATED HARNESS CONNECTIONS
- Disconnect all RADIO/ETM Module harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Terminals that have been pushed back into the connector cavity.
- Perform a terminal drag test on each connector terminal to verify proper terminal tension.
Repair any conditions that are found.
- Reconnect all RADIO/ETM Module harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read RADIO/ETM Module DTCs.
Did the DTC return?
Yes
- Replace the RADIO/ETM in accordance with the Service information. Refer to DISPLAY, RADIO, REMOVAL AND INSTALLATION .
- Perform the Body VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Perform the Body VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- Test complete.