Diagnostic Test
- CHECK FOR AN ACTIVE DTC
- Turn the ignition on.
- With the scan tool, create a Vehicle Scan Report and attach it to the repair order.
- With the scan tool, read the RADIO/ETM DTCs.
Is the DTC active?
Yes
- Go to 2.
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- CHECK THE ORIGINAL AND CURRENT VIN IN THE RADIO/ETM
- Connect the diagnosis equipment to the RADIO/ETM and check the Current VIN and the Original VIN.
Is the Current VIN and Original VIN the same?
Yes
- Go to 3.
No
- Because the current and original VIN numbers do not match, check recent repair work that has been performed; and if this part was swapped from another vehicle. Install the original parts to their corresponding vehicles.
- If parts have been returned to their correct vehicles, turn the ignition from "OFF" to "ON" two times. Return to Step Refer to 1.
- For all other conditions, install the correct RADIO/ETM for this vehicle in accordance with the Service information. Refer to DISPLAY, RADIO, REMOVAL AND INSTALLATION .
- Perform the Body VERIFICATION TEST.
- Connect the diagnosis equipment to the RADIO/ETM and check the Current VIN and the Original VIN.
- CHECK THE PART NUMBER IN THE RADIO/ETM
- Perform a Single VIN Inquiry to determine the vehicle has the stock unit or that is has been upgraded (i.e. Mopar Accessories).
- With the diagnosis equipment check the part number in the RADIO/ETM and compare to the parts catalog using the VIN.
Is the correct RADIO/ETM part number installed?
Yes
- Replace the RADIO/ETM in accordance with the Service information. Refer to DISPLAY, RADIO, REMOVAL AND INSTALLATION .
- Perform the Body VERIFICATION TEST.
No
- Install the correct RADIO/ETM for this vehicle in accordance with the Service information. Refer to DISPLAY, RADIO, REMOVAL AND INSTALLATION .
- Perform the Body VERIFICATION TEST.